24-Hour Health Information Line

Features & Benefits

Health Information Always Available

Through the CIGNA 24-Hour Nurse Line, you can provide your employees with convenient access to consistent medical information and advice - wherever and whenever they need it - regardless of their medical plan or provider network.

The Nurse Line is part of our suite of health and medical management offerings - a suite that allows us to leverage our industry-leading clinical resources to help your employees learn how to improve their health. Not only are healthier employees more productive, which can help your business stay more competitive, they also have fewer sick days and lower medical costs - benefits for you.

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How it Works

24-Hour Access to Information and Advice

24-Hour Nurse Line provides your employees and their family members with toll-free access to a registered nurse any time of the day or night, seven days a week, for helpful medical information and advice. By using a toll-free number, callers can get answers to their health questions, direction on when and where to seek medical attention, suggestions for home care and help choosing providers.

Our experienced registered nurses are trained in telephonic triage for advice and answers on health care concerns. In addition to 24-hour access to these nurses, our service also includes toll-free access to a 24-hour audio library consisting of hundreds of medical topics.

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Employer Advantages

Help Your Employees Help Themselves

The CIGNA 24-Hour Nurse Line lets you offer a highly personalized health management program to your employees, and provides them with information and tools they can use to improve their health. It helps keep your employees healthier, reducing their number of sick days and increasing their level of productivity. And it helps them access the most appropriate health care resources for the best outcomes, which can help lower your medical costs.

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